Training: The ROI of CX

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Yes, you can make money from CX!

Learn the ROI of CX from the world's leading B2B CX Consultants

Learn how on Wednesday, April 24, 2024 at 11am ET/8am PT for an online training.

The founder of CX Pilots, Steven Keith, has spent the last two decades helping organizations like IBM and GE become human-centric. Over the course of that work, he has uncovered the ways that CX can drive revenue. This knowledge has been reserved for clients and is now available to the public for the first time.

This exclusive, 60 minute training focuses on the Return on Investment (ROI) of Customer Experience (CX). It will empower participants with an introduction to the tools and strategies to drive tangible business outcomes by elevating their customer interactions.

For professional services firms, every business relationship is of high value and preserving those relationships is mission critical. Participants will learn how to measure, optimize, and leverage CX to achieve substantial benefits, including increased revenue, decreased costs, and improved resiliency. Attendees will discover the true potential to turn CX into a profit center.

Who Should Attend

Professionals in accounting, architecture, engineering, construction, and legal industries will find immense value in this training. Executives, managers, and team members responsible for customer engagement, sales, marketing, and operations are encouraged to participate.

Enroll Now

Don't miss this opportunity to unlock the ROI potential of experience in the B2B space. Seize your seat in this exclusive training led by CX expert Steven Keith and equip yourself with the knowledge and strategies to drive your organization's growth, profitability, and resiliency.

Limited seats are available to ensure an optimal learning experience. Secure your spot now and take your organization's CX journey to new heights.

This training series is presented by CX Pilots, the world’s leading end-to-end B2B CX management consultancy for professional services firms. CX Pilots engages organizations in human-centered business to drive their bottom line.